Freelance Business Analyst - KYC Automation

For an insurance customer in Brussels, we are searching for a freelance Business Analyst KYC Automation.

Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.

This position is strictly a Business Analyst role. It is not a Functional Analyst position, and it does not involve writing technical specifications or performing system-level functional design. The focus is on business process analysis, regulatory interpretation, KYC optimisation, and bridging business with IT.

Responsibilities

• Analyse and challenge existing KYC processes and data management practices.
• Define and formalise business requirements according to quality standards.
• Identify process, data, and operational impacts related to KYC/AML obligations.
• Ensure clear understanding between Business, Compliance, Operations, and IT.
• Translate business needs into conceptual requirements, without producing technical specifications or system design documents.
• Prepare and execute business process tests and calculation validations.
• Support UAT by ensuring that implemented solutions meet business expectations, not by performing functional system analysis.
• Act as a business intermediary, ensuring alignment between business teams and IT delivery teams.
• Provide regular reporting on progress and risks.
• Facilitate collaboration with stakeholders (IT, Operations, Business, Distribution, Compliance).
• Build trustful relationships with internal clients and external partners.

Profile

• Solid understanding of KYC/AML regulatory obligations in a life insurance context.
• Familiarity with identity verification processes and risk-based approaches.
• Business Analysis Skills (not Functional Analysis)
• Proven experience as a Business Analyst in insurance or banking.
• Mastery of at least one recognised business/process analysis methodology.
• Knowledge of the life insurance contract lifecycle and value chain.
• Ability to identify business triggers for recertification and periodic reviews.
• Ability to map, analyse, and improve KYC processes.
• Strong critical thinking and ability to challenge business needs.
• Ability to translate business needs into high-level requirements, not technical specifications.
• Able to determine the right level of abstraction depending on the audience.
• Familiar with data constraints and data quality considerations.
• Understanding of service-oriented architectures (APIs, microservices) from a business impact perspective.
• Understanding of automation solutions and their business applicability.
• Able to act as a bridge, not a functional designer.
• Clear and structured communication with Business, IT, and Compliance.
• Experience facilitating workshops and co-creation sessions.
• Strong commitment to quality and deadlines; pragmatic and solution-oriented.
• Client-focused and results-driven.
• University degree in mathematics or equivalent experience.
• Minimum 5 years of experience in life insurance or banking.
• Proficient in French and English; Dutch is a plus.
• Autonomous, proactive, structured, and adaptable.

Pre-screening Questions

• Walk me through a KYC process you improved. What was wrong, what did you change, and how did you measure the impact?
• When business and IT disagree on a requirement, how do you resolve it?
• Explain a complex regulatory requirement (KYC/AML) to a non‑expert. How would you make it understandable and actionable? xqknzec

Additional Details

SENIORITY: Senior

START DATE: ASAP (May)

DURATION: 6 Months

EXTENSION: Yes

CONTRACT: Freelance

LOCATION: Brussels

ONSITE POLICY: Flexible

HOURS PER WEEK: 40

LANGUAGES: Fluent French, Dutch/English a bonus

INTERVIEW PROCESS: 1 stage

If you are interested, please forward your updated resume to to be considered.